Ocado is a UK-based company and the world's largest online-only supermarket, delivering over 260,000 customer orders per week using a network of automated facilities called Customer Fulfilment Centers (CFCs).

SecondHands is an EU-funded Horizon 2020 project aiming to design a cobot that can proactively offer support to maintenance technicians working in Ocado’s CFCs.

photo This robot will be a second pair of hands that will assist technicians when they are in need of help. The robot will learn through observation and will augment the humans' capabilities by completing tasks that require a level of precision or physical strength that are not available to human workers.

The SecondHands project combines the skills of world class researchers focusing on a real-world industrial use case to deliver :
• the design of a new robotic assistant
• a knowledge base to facilitate proactive help
• a high degree of human-robot interaction advanced perception skills to function in a highly dynamic industrial environment.

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